Sunday 13 April 2014

In which I welcome you to the office...



 
For the literary geeks amongst you, imagine the play “Waiting for Godot”, a play where nothing happens in two acts!  Today the Ghana Education Office bears remarkable similarities to this.  As I type there are 4 other people in my office room.  Paul, on my left, is busy with some task of his own invention which would be very useful if he could get the regulars to be involved and actually use his work.  Two members of staff are staring at the rain; well, three if you include me. 
 
 
 
 
 
 
 
 
 
 
 Now, I admit that rain in April, the hot hot month, is quite unusual but the torrential downpour and floods are over and the temperature is returning to its normal unbearable pitch.  So, why not do a spot of work?  Oh, no, nearly time for break!  The last person in the office is actually working and does, by and large, spend a large part of his time working.  He is the statistics officer who, from time to time has to deal with the demands of that great statistics office in Accra where they demand unreasonable information in a ridiculous time frame.


 Many a time and oft the GES sit around with nothing to do; and I really do mean that!  But it’s not necessarily their fault.  There is a definite problem with uneven distribution of work!

 
 
 
 
 
 
 
 
 
GES staff operate on a policy of only doing their own  job and helping others with their job is unheard of, even if you are bored to tears sitting at your desk and your colleague is rushed off his/her feet. If it’s not in your job description then you don’t do it because you run the risk of being held accountable for any mistakes.  Having said this, some members of staff are sitting around because they have not been given sufficient fuel allowance to enable them to fulfill their job description.  Many are district co-ordinators whose tasks involve visiting and monitoring schools.  Even by motorbike the fuel bills mount up, especially when scheduled to visit some of the remote areas in the district.  And the fuel fund is quite definitely in the red.  It has been empty since we arrived but somehow the Director keeps managing to squeeze the budget for essential journeys; later on I’ll explain where I think this is coming from.  I think that some officers fund their own fuel to some extent.  The government is supposed to pay some kind of allowance for maintaining a motorbike and recently the officers received their 2012 allowance!

The Director of Education would like to have all her staff in the office when they are not out in the field, visiting schools.  Of course, this is difficult to manage because there is no way of clocking in/out.  As a concession she has allowed that some staff (Circuit Supervisors, a group of 11 school monitoring officers) can start work from home, rather than coming to the office first, because this is nearer to their circuit.  Ideally she would like them to come to the office after their field work but, using the same logic of preserving fuel (or because they have other things to do!), they don’t.  So, other officers follow this lead and also don’t come to the office, especially when there is nothing there for them to do.  And then again, the office is not exactly the most inspiring environment.  I don’t think the building is all that old but the climate here is very harsh and the rooms are exposed to the elements most of the time; there is no glass in the windows and the doors are always open to catch the breeze so mainly, the weather comes in with you.  There is a rumour that it is due for re-furbishment at any minute but it will be too late for Paul and myself.  I doubt they would take on board our need for a fridge and a coffee machine anyway.  A decent, flushing toilet would be nice.  Still, I have managed to secure a working fan for our room:  a luxury?  No, a necessity in this heat!
 
My fan!
Like all good work places, on the whole, the office is run by what I would call the office clerk.  Joe has his finger on the pulse…and on most pieces of equipment.  He works hard from very early morning to close of play and keeps everybody in check.  If you want the stapler, hole punch, file, photocopier, lists of schools/teachers, Joe is your man.  So much so that one of the toddlers who comes to work each day with mum (and who is terrified of the white lady!) runs around the office shouting, “Joe, Joe,” in imitation of the rest of the staff!

The storekeeper keeps his stores well and truly padlocked because nobody can be trusted.  When you want anything you must have your requests in writing and signed by the correct authority, usually the Director.  At the moment one of his rooms is under armed guard – quite literally!  This is because one of the storerooms is being used to house the Senior High School exams, both question papers and completed answer sheets.  I’m not sure when these will be removed from the premises but I am slightly disconcerted when I catch sight of the armed policeman outside.

 
There are 4 typists and generally 3 computers.  Work for them is spasmodic.  One day you will find all computers occupied with typing urgent (because everything is last minute) reports and letters.  The next day they will all be playing computer games because the rush has subsided.  At the moment all printers (there are 2) are broken so that should throw something of a spanner in the works!  The typists work hard when the work is available.  There are certain members of staff who don’t quite manage to negotiate well with the typists and get them to fever pitch in less than 5 seconds…but it all blows over in another 5 seconds in true Ghanaian fashion!

Stella is one of the typists.
 
The logistics officer is a very good attender at the office.  He is mostly in around 7am every day.  His desk is one of a very few piled with books, mostly science based.  I think he is in charge of ordering and arranging delivery of stock; textbooks, chalk, exercise books etc.  He has also recently been doing some teaching of science to student teachers and has spent several days pouring over his books and writing copious notes.  However, his work seems to be very seasonal and currently, on a typical day you can find him at his desk watching a DVD.  Mostly these are animal documentaries on the lines of David Attenborough but we have had some WW2 and Titanic thrown in.  I suspect that come the school summer holidays he will be the busy one trying to order enough registers, furniture, exercise books etc ready for the next academic year.

A similar picture emerges in the other rooms; work interspersed with periods of inactivity.  On a quiet work day morning greetings can take you up to, oh, a good 9am!  Fancy handshake, ask about your evening, exchange comments about the weather, talk about local activity or national politics; corruption is always a good one to get a long and heated debate!

The Director herself is quite a fearsome lady.  She doesn’t mince her words and everybody shows complete deference to her.  She works hard and tries to keep on top of her team.  In theory she has 4 deputy directors working beneath her but delegating tasks and responsibilities is not established (there is that trust problem again), so the deputies are in the ranks of the seasonal work load group while the Director keeps her finger on every pulse.

 
Despite the inclement elements and the lack of funds, progress is being made at the GES.  The exams officer has recently organized for the Junior High Schools to sit the same end of term test at the same time thus allowing results to be analysed and acted upon.  School based assessment has been introduced, again to produce comparable data (an area which Paul is working on and trying to pass on the skills for this to continue when we leave).  Teachers are being trained to deliver better lessons about AIDs and Malaria.  Head teachers are being trained to organise better school based Inset and to lead more effectively on lesson planning in their schools.  And so on!
Lunch time at the office
 
Earlier on I said I would explain where I thought some of the money for fuel is squeezed from.  Well, when you run a workshop (which I’ve just done) the budget is set for you (a ridiculous state of affairs which caused me to argue with my Special Needs Officer and the Director who both wanted me to agree to say that we were paying for a venue (because it was in the budget) when in fact we were getting it free.  I won in the end and we set an amended budget but they were not happy).  In that budget is a very large amount for fuel.  The cheque for the fuel is written to the petrol station (I didn’t win on this one).  You don’t actually use much of the fuel…so the remainder ends up in a general pot for use as allocated by the Director.  Or something like that! And if I just throw in that much of the funding for workshops comes from NGOs and charities then you start to wonder if the GES is getting money from these charities under somewhat false pretences.  However, if the government in Ghana actually paid their quotas on time it might make a difference because you might be able to plan your budgets adequately… 

And then you start to get embroiled in one of those heated arguments that take you round in circles…

Another day at the office…

 

 

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